What Happens at the Front Desk?

The first person you meet when you walk into the PTC is the front-desk receptionist. As you’d expect, a big part of that role is answering the phone and making appointments. But there’s a lot more to it! (Including getting moony over visiting babies.) You should know, our receptionists are volunteers who receive the same


Who is my Client Advocate?

by Christina Morillo via Pexels

We get it – showing up at a clinic when you’re worried about a possible STD or unplanned pregnancy is intimidating. You may have a million questions racing through your mind. What is this place like? What are they going to do to me? Can they even help me? Will they respect my privacy? Are they going to judge